General Questions
Who is Typhur?
Typhur is a team of food scientists and engineers dedicated to making the state-of-art kitchen appliances. We’re crafting appliances with your home in mind. Appliances that are easy to use and effortless to master, with elegant designs that look right at home in your kitchen.
Where is Typhur available to be shipped to?
Typhur is currently available to the United States, Canada, United Kingdom, and European Union.
What’s Typhur’s warranty?
The Typhur Sous Vide Station is covered by a 2-year warranty provided in the country or region where you purchased your Typhur.
Who do I reach out to with more questions?
If you have further questions, feel free to reach contact our amazing support team at hello@typhur.com.
About The Product
What is Typhur made of?
The Typhur Sous Vide Station is made of plastic (main unit) and food-grade Tritan™ material (water tank).
What’s the big screen for?
The 12.3in touch panel is built to provide hundreds of step-by-step recipe video guides developed by our in-house food scientists and Michelin Chefs. Our smart cooking system will walk you through every step of cooking, from preparing all the way to finishing your meal. There will be new recipes added to the system every month, beside seasonal and holiday recipes.
Does Typhur come with an app?
Yes, Typhur comes with a mobile app which will soon be available to download from the iOS and Android app store. You can access all the recipes and monitor your cooking through the app, and you will receive a notification once your meal is ready.
How far in advance can I schedule my meal?
You can schedule your meal up to 10 hours in advance.
How do I clean the water tank of Typhur?
You can clean the container with soap and water, and it is also dishwasher safe!